Managing diversity provides an opportunity to learn and grow through respect, understanding, and appreciation of differences. Through enhancing cultural awareness and providing resources to support making a case, building capacity, and launching diversity initiatives, participants will gain tips and strategies for supporting workplace diversity.

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Managing Challenging Clients
Did you know on June 5th Roberta is presenting a webinar for NBCDAG on Managing Challenging Clients. Some clients are simply more challenging for us than others - and, ironically, sometimes our colleagues' most challenging clients are easy for us to understand and connect with. Why is that? In this webinar, explore what makes some clients particularly challenging . . . for you. Leave with tips and strategies for strengthening your working relationships, overcoming resistance, avoiding power struggles, navigating conflict, defusing angry clients, assessing employment readiness, learning more about diverse client issues, supporting clients in crisis, screening for suicide risk and mental health concerns, and making appropriate referrals.

Learn more at http://www.nbcdag-gadcnb.ca/ or register at http://nbcdag.webex.com.

Did you know that WorkBc.ca has a variety of specialized resources for diverse groups including Aboriginal People, Youth, Immigrants, Older Works, Parents, and People with Disabilities. Find information on educational and employment initiatives/resources by clicking here.

Here’s a downloadable poster from the Prairie Metropolis Centre: 10 Tips for Talking With Colleagues Whose First Language is Not English http://pcerii.metropolis.net/frameset_e.html

Interesting research on how diversity “cues” on a website impact job-seekers’ attention. If you’re trying to attract diverse workers, let them know they’re welcome by ensuring that website graphics reflect the diversity you aim to achieve.

Enjoy this brilliant Jay Timms blog on lessons learned from Harry Potter. Lessons 2 and 3 have particular relevance to diversity – never discount anyone (i.e., embrace diversity) and never forget your heritage (i.e., respect culture).